OnBoard has been enhanced to allow health care providers and medical suppliers to submit Requests for Decision on Unpaid Medical Bill(s) (Form HP-1.0) where the claim was previously controverted via a First Report of Injury (FROI-04)/Subsequent Report of Injury (SROI-04) Denial, the Notice of Treatment Issue/Disputed Bill (Form C-8.1) was never received, and the claim is now established.
These enhancements resulted in updates to some field labels within the system, including the following:
- The section where information about a legal objection is entered has been relabeled from “Form C-8.1” to “Form C-8.1B or Denial.”
- The question “Have you received Form C-8.1B from the claim administrator?” has been changed to “Have you received either Form C-8.1B or a FROI-04/SROI-04-Denial from the claim administrator?”
*Please note – beginning in July 2022, the Form C-8.1 will be renamed to Form C-8.1B.
